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A/V?

Discussion in 'Customer Service' started by CPA Poke, Jul 10, 2011.

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    • A/V Member

    CPA Poke Caulking Enthusiast

    Member Since:
    Oct 17, 2008
    Message Count:
    1,987
    Location:
    Jenks
    Hey Greg or Chris, I got on OP using Tapatalk as usual and noticed that the A/V wasn't showing up. It wasn't like it was there and I didn't have access, it just didn't show up at all. It has happened before, so I figured it was just a glitch and would come back eventually.

    But then I got on the desktop site and it still wasn't there. Do you know what's going on?
    CPA Poke, Jul 10, 2011

    #1
  2. Online
    • A/V Member

    dds115 Not Banned

    Member Since:
    Aug 11, 2007
    Message Count:
    10,650
    Location:
    Fort Worth, TX
    Voting round 3 happened. Sorry.
    dds115, Jul 11, 2011

    #2
    BeatOU likes this.
  3. Online
    • A/V Member

    dds115 Not Banned

    Member Since:
    Aug 11, 2007
    Message Count:
    10,650
    Location:
    Fort Worth, TX
    But really, you don't have the AV Member banner under your name, so maybe your subscription ran out?
    dds115, Jul 11, 2011

    #3
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    chitownpokefan Off the front

    Member Since:
    Oct 7, 2009
    Message Count:
    898
    Location:
    Chicago, IL West Loop
    I have a monthly billed script and can't see it either.....the last payment went through on 7/10/11
    chitownpokefan, Jul 11, 2011

    #4
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    • A/V Member

    CPA Poke Caulking Enthusiast

    Member Since:
    Oct 17, 2008
    Message Count:
    1,987
    Location:
    Jenks
    Lol crap, I thought that might have happened you BOD.
    CPA Poke, Jul 11, 2011

    #5
  6. Offline
    • A/V Member

    CPA Poke Caulking Enthusiast

    Member Since:
    Oct 17, 2008
    Message Count:
    1,987
    Location:
    Jenks
    Same here - I got the email from PayPal yesterday. And like I said, it's not like I can see it there and I just don't have access...I literally don't even see it as an option in the forums list.
    CPA Poke, Jul 11, 2011

    #6
  7. Offline

    chitownpokefan Off the front

    Member Since:
    Oct 7, 2009
    Message Count:
    898
    Location:
    Chicago, IL West Loop
    Any thoughts from the admins? I don't see the forum on work or home pc and my subscription is current tried using firefox and crome
    chitownpokefan, Jul 11, 2011

    #7
  8. Offline
    • A/V Member

    PCpoke83 Master of Puppets

    Member Since:
    Mar 3, 2004
    Message Count:
    2,620
    Location:
    Edmond, OK
    I don't have access anymore, either and I paid for a year back in March or so.
    PCpoke83, Jul 12, 2011

    #8
  9. Offline
    • A/V Member
    • Staff / Administrator

    Chris H. Systems Administrator

    Member Since:
    Jul 1, 2004
    Message Count:
    1,000,003,781
    Location:
    Tulsa, Okla.
    Sorry guys, I haven't had a chance to figure out how subs work in the new system. We'll need OP 9000 to sort this out. He'll get you guys squared away and compensated for your troubles. Hang tight just a bit longer.
    Chris H., Jul 12, 2011

    #9
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    • A/V Member

    Roman Craig Race Ya Home!

    Member Since:
    Sep 17, 2004
    Message Count:
    9,105
    Location:
    The Loon's Nest
    I am thinking about joining. Should I wait until it is all sorted out??
    Roman Craig, Jul 12, 2011

    #10
  11. Online
    • A/V Member
    • Staff / Administrator

    OP 9000 Administrator

    Member Since:
    Oct 13, 2003
    Message Count:
    31,572
    Location:
    Stillwater, OK
    Figured out what was causing it... now have paypal working on the issue for us. Will update when it's fixed.

    Note that it's not a security issue. Your info is safe. And it is registering the payments. It's a communication problem from paypal back to xenforo letting the board know that the payment has taken place.
    OP 9000, Jul 12, 2011

    #11
  12. Online
    • A/V Member
    • Staff / Administrator

    OP 9000 Administrator

    Member Since:
    Oct 13, 2003
    Message Count:
    31,572
    Location:
    Stillwater, OK
    And if you convo me real names, I can manually activate A/V accounts in the meantime.
    OP 9000, Jul 12, 2011

    #12
  13. Online
    • A/V Member
    • Staff / Administrator

    OP 9000 Administrator

    Member Since:
    Oct 13, 2003
    Message Count:
    31,572
    Location:
    Stillwater, OK
    I'm fairly certain this issue has been resolved. Any upgrades prior to right now may have encountered issues. We sincerely apologize for the trouble and will look for a way to fairly compensate everyone for the service interruption.

    Be sure to convo me with your real name if you're still locked out and we'll update you manually. But should be smooth sailing from now on.
    OP 9000, Jul 12, 2011

    #13
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    • A/V Member
    • Staff / Moderator

    snuffy Deep Thoughts.

    Member Since:
    Feb 28, 2007
    Message Count:
    15,045
    Location:
    Guthrie Oklahoma
    AV has disappeared from tapatalk again.

    Sent from my DROIDX using Tapatalk
    snuffy, Jul 18, 2011

    #14
  15. Offline
    • A/V Member

    StatePoke Cowboy

    Member Since:
    Dec 29, 2005
    Message Count:
    57
    Still no AV for me.
    StatePoke, Jul 18, 2011

    #15
  16. Online
    • A/V Member

    dds115 Not Banned

    Member Since:
    Aug 11, 2007
    Message Count:
    10,650
    Location:
    Fort Worth, TX
    Me three. Can't access on my computer, or Tapatalk.
    dds115, Jul 18, 2011

    #16
  17. Offline
    • A/V Member
    • Staff / Moderator

    snuffy Deep Thoughts.

    Member Since:
    Feb 28, 2007
    Message Count:
    15,045
    Location:
    Guthrie Oklahoma
    damn, how many votes did they have, and I lost to dds? guess I will go eat some worms.
    snuffy, Jul 18, 2011

    #17
  18. Online
    • A/V Member

    dds115 Not Banned

    Member Since:
    Aug 11, 2007
    Message Count:
    10,650
    Location:
    Fort Worth, TX
    I guess FWP really DOES hate me.
    dds115, Jul 18, 2011

    #18
    skirtguy likes this.
  19. Online
    • A/V Member

    dds115 Not Banned

    Member Since:
    Aug 11, 2007
    Message Count:
    10,650
    Location:
    Fort Worth, TX
    dds115, Jul 18, 2011

    #19
  20. Online
    • A/V Member
    • Staff / Administrator

    OP 9000 Administrator

    Member Since:
    Oct 13, 2003
    Message Count:
    31,572
    Location:
    Stillwater, OK
    Solved one issue.. only to run into another. Paypal and XF are now talking to each other.. solved that. But now Paypal is sending XF old vbulletin ID's that are cached into everyone's account.

    Looking into a solution.

    Doesn't seem to affect new subscribers. Will keep manually upgrading everyone.
    OP 9000, Jul 18, 2011

    #20
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