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A/V?

Discussion in 'Customer Service' started by CPA Poke, Jul 10, 2011.

  1. CPA Poke

    CPA Poke Caulking Enthusiast A/V Subscriber

    Joined:
    Oct 17, 2008
    Messages:
    1,997
    Location:
    Jenks
    Hey Greg or Chris, I got on OP using Tapatalk as usual and noticed that the A/V wasn't showing up. It wasn't like it was there and I didn't have access, it just didn't show up at all. It has happened before, so I figured it was just a glitch and would come back eventually.

    But then I got on the desktop site and it still wasn't there. Do you know what's going on?
     
  2. dds115

    dds115 Free Roverto!!! A/V Subscriber

    Joined:
    Aug 11, 2007
    Messages:
    15,355
    Location:
    Fort Worth, TX
    Voting round 3 happened. Sorry.
     
    BeatOU likes this.
  3. dds115

    dds115 Free Roverto!!! A/V Subscriber

    Joined:
    Aug 11, 2007
    Messages:
    15,355
    Location:
    Fort Worth, TX
    But really, you don't have the AV Member banner under your name, so maybe your subscription ran out?
     
  4. chitownpokefan

    chitownpokefan Off the front

    Joined:
    Oct 7, 2009
    Messages:
    1,178
    Location:
    Chicago, IL West Loop
    I have a monthly billed script and can't see it either.....the last payment went through on 7/10/11
     
  5. CPA Poke

    CPA Poke Caulking Enthusiast A/V Subscriber

    Joined:
    Oct 17, 2008
    Messages:
    1,997
    Location:
    Jenks
    Lol crap, I thought that might have happened you BOD.
     
  6. CPA Poke

    CPA Poke Caulking Enthusiast A/V Subscriber

    Joined:
    Oct 17, 2008
    Messages:
    1,997
    Location:
    Jenks
    Same here - I got the email from PayPal yesterday. And like I said, it's not like I can see it there and I just don't have access...I literally don't even see it as an option in the forums list.
     
  7. chitownpokefan

    chitownpokefan Off the front

    Joined:
    Oct 7, 2009
    Messages:
    1,178
    Location:
    Chicago, IL West Loop
    Any thoughts from the admins? I don't see the forum on work or home pc and my subscription is current tried using firefox and crome
     
  8. PCpoke83

    PCpoke83 Master of Puppets A/V Subscriber

    Joined:
    Mar 3, 2004
    Messages:
    3,095
    Location:
    Oklahoma City, OK
    I don't have access anymore, either and I paid for a year back in March or so.
     
  9. Chris H.

    Chris H. administrator emeritus A/V Subscriber

    Joined:
    Jul 1, 2004
    Messages:
    6,607
    Location:
    Tulsa, Okla.
    Sorry guys, I haven't had a chance to figure out how subs work in the new system. We'll need OP 9000 to sort this out. He'll get you guys squared away and compensated for your troubles. Hang tight just a bit longer.
     
  10. Roman Craig

    Roman Craig Race Ya Home! A/V Subscriber

    Joined:
    Sep 17, 2004
    Messages:
    11,828
    Location:
    The Loon's Nest
    I am thinking about joining. Should I wait until it is all sorted out??
     
  11. OP 9000

    OP 9000 Administrator Staff A/V Subscriber

    Joined:
    Oct 13, 2003
    Messages:
    35,443
    Location:
    Stillwater, OK
    Figured out what was causing it... now have paypal working on the issue for us. Will update when it's fixed.

    Note that it's not a security issue. Your info is safe. And it is registering the payments. It's a communication problem from paypal back to xenforo letting the board know that the payment has taken place.
     
  12. OP 9000

    OP 9000 Administrator Staff A/V Subscriber

    Joined:
    Oct 13, 2003
    Messages:
    35,443
    Location:
    Stillwater, OK
    And if you convo me real names, I can manually activate A/V accounts in the meantime.
     
  13. OP 9000

    OP 9000 Administrator Staff A/V Subscriber

    Joined:
    Oct 13, 2003
    Messages:
    35,443
    Location:
    Stillwater, OK
    I'm fairly certain this issue has been resolved. Any upgrades prior to right now may have encountered issues. We sincerely apologize for the trouble and will look for a way to fairly compensate everyone for the service interruption.

    Be sure to convo me with your real name if you're still locked out and we'll update you manually. But should be smooth sailing from now on.
     
  14. snuffy

    snuffy Deep Thoughts. Staff A/V Subscriber

    Joined:
    Feb 28, 2007
    Messages:
    19,869
    Location:
    Oklahoma
    AV has disappeared from tapatalk again.

    Sent from my DROIDX using Tapatalk
     
  15. StatePoke

    StatePoke Wrangler A/V Subscriber

    Joined:
    Dec 29, 2005
    Messages:
    72
    Still no AV for me.
     
  16. dds115

    dds115 Free Roverto!!! A/V Subscriber

    Joined:
    Aug 11, 2007
    Messages:
    15,355
    Location:
    Fort Worth, TX
    Me three. Can't access on my computer, or Tapatalk.
     
  17. snuffy

    snuffy Deep Thoughts. Staff A/V Subscriber

    Joined:
    Feb 28, 2007
    Messages:
    19,869
    Location:
    Oklahoma
    damn, how many votes did they have, and I lost to dds? guess I will go eat some worms.
     
  18. dds115

    dds115 Free Roverto!!! A/V Subscriber

    Joined:
    Aug 11, 2007
    Messages:
    15,355
    Location:
    Fort Worth, TX
    I guess FWP really DOES hate me.
     
    skirtguy likes this.
  19. dds115

    dds115 Free Roverto!!! A/V Subscriber

    Joined:
    Aug 11, 2007
    Messages:
    15,355
    Location:
    Fort Worth, TX
  20. OP 9000

    OP 9000 Administrator Staff A/V Subscriber

    Joined:
    Oct 13, 2003
    Messages:
    35,443
    Location:
    Stillwater, OK
    Solved one issue.. only to run into another. Paypal and XF are now talking to each other.. solved that. But now Paypal is sending XF old vbulletin ID's that are cached into everyone's account.

    Looking into a solution.

    Doesn't seem to affect new subscribers. Will keep manually upgrading everyone.
     

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