As someone who works at a hospital we suspended the Volunteer program in the very beginning out of fear that they would get the virus, get very ill or die and then maybe sue the system. So it's both. Also, I think some should have been given the choice to work and sign a waiver if they wanted to do that...In some instances, however, it's best they don't work if they are over certain ages or have health issues. However in the past this would not have been an issue. Volunteers, in the past, are willing to take on the risk of getting a virus or other illnesses in order to serve the public...It's just that this one was so new and hyped... and we didn't know all their risk...as time goes on I hope we can get them back as they do make a huge difference in patient and especially family care, and guest services. They are missed big time in my area.