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A/V?

Discussion in 'Customer Service' started by CPA Poke, Jul 10, 2011.

  1. CPA Poke

    CPA Poke Caulking Enthusiast
    A/V Subscriber

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    Hey Greg or Chris, I got on OP using Tapatalk as usual and noticed that the A/V wasn't showing up. It wasn't like it was there and I didn't have access, it just didn't show up at all. It has happened before, so I figured it was just a glitch and would come back eventually.

    But then I got on the desktop site and it still wasn't there. Do you know what's going on?
     
  2. dds115

    dds115 Free Roverto!!!

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    Voting round 3 happened. Sorry.
     
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  3. dds115

    dds115 Free Roverto!!!

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    But really, you don't have the AV Member banner under your name, so maybe your subscription ran out?
     
  4. chitownpokefan

    chitownpokefan Off the front

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    I have a monthly billed script and can't see it either.....the last payment went through on 7/10/11
     
  5. CPA Poke

    CPA Poke Caulking Enthusiast
    A/V Subscriber

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    Lol crap, I thought that might have happened you BOD.
     
  6. CPA Poke

    CPA Poke Caulking Enthusiast
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    Same here - I got the email from PayPal yesterday. And like I said, it's not like I can see it there and I just don't have access...I literally don't even see it as an option in the forums list.
     
  7. chitownpokefan

    chitownpokefan Off the front

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    Any thoughts from the admins? I don't see the forum on work or home pc and my subscription is current tried using firefox and crome
     
  8. PCpoke83

    PCpoke83 Master of Puppets
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    I don't have access anymore, either and I paid for a year back in March or so.
     
  9. Chris H.

    Chris H. administrator emeritus
    A/V Subscriber

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    Sorry guys, I haven't had a chance to figure out how subs work in the new system. We'll need OP 9000 to sort this out. He'll get you guys squared away and compensated for your troubles. Hang tight just a bit longer.
     
  10. Duke Silver

    Duke Silver Find safe haven in a warm bathtub full of my jazz.
    A/V Subscriber

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    I am thinking about joining. Should I wait until it is all sorted out??
     
  11. OP 9000

    OP 9000 Administrator
    Staff A/V Subscriber

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    Figured out what was causing it... now have paypal working on the issue for us. Will update when it's fixed.

    Note that it's not a security issue. Your info is safe. And it is registering the payments. It's a communication problem from paypal back to xenforo letting the board know that the payment has taken place.
     
  12. OP 9000

    OP 9000 Administrator
    Staff A/V Subscriber

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    And if you convo me real names, I can manually activate A/V accounts in the meantime.
     
  13. OP 9000

    OP 9000 Administrator
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    I'm fairly certain this issue has been resolved. Any upgrades prior to right now may have encountered issues. We sincerely apologize for the trouble and will look for a way to fairly compensate everyone for the service interruption.

    Be sure to convo me with your real name if you're still locked out and we'll update you manually. But should be smooth sailing from now on.
     
  14. snuffy

    snuffy Harambe McHarambeface
    Staff A/V Subscriber

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    AV has disappeared from tapatalk again.

    Sent from my DROIDX using Tapatalk
     
  15. StatePoke

    StatePoke Wrangler
    A/V Subscriber

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    Still no AV for me.
     
  16. dds115

    dds115 Free Roverto!!!

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    Me three. Can't access on my computer, or Tapatalk.
     
  17. snuffy

    snuffy Harambe McHarambeface
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    damn, how many votes did they have, and I lost to dds? guess I will go eat some worms.
     
  18. dds115

    dds115 Free Roverto!!!

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    I guess FWP really DOES hate me.
     
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  19. dds115

    dds115 Free Roverto!!!

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  20. OP 9000

    OP 9000 Administrator
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    Solved one issue.. only to run into another. Paypal and XF are now talking to each other.. solved that. But now Paypal is sending XF old vbulletin ID's that are cached into everyone's account.

    Looking into a solution.

    Doesn't seem to affect new subscribers. Will keep manually upgrading everyone.
     

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